There appears to be an ongoing outage with Verizon international roaming across multiple countries, with Verizon U.S. customers abroad complaining about the issue on social networks and Verizon’s Community Forums.
Customers traveling internationally have been without service since late Wednesday for hours at a time, with many losing cellular, text, and data. That has left many users unable to call the Verizon hotline or access online chat help without a Wi-Fi network.
Based on feedback from customers that have managed to contact Verizon, the provider is aware of the issue with its international roaming system and it is actively working on resolving it, although there have been reports that this could take several hours. We’ll update this article as soon as we learn more.
Does anyone else have @Verizon and overseas?? Everyone I’m with phone just fully stopped working… anyone else??
— Patrick Schwarzenegger (@PSchwarzenegger) June 27, 2024
Update 1: There are a few reports that AT&T and T-Mobile customers abroad are also being affected by the outage, suggesting it could be the result of a wider network problem.
Update 2: Bloomberg reports that a Verizon customer service representative who was contacted from the UK on Thursday said that it’s an ongoing issue that engineers are working to address.
This article, "Verizon International Roaming Outage Affecting Customers Worldwide [Updated]" first appeared on MacRumors.com
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